How can I exchange or return an online purchase?

You have 30 days from the dispatch date of your order to make exchanges and returns.

Choose the type of return that best suits your needs:

Need more help?

Contact our assistant 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents, Monday to Friday from 9 am to 6 pm.

If you prefer, we also offer these other means of .