You have 30 days from the dispatch date of your order to make exchanges and returns.
Just follow the steps below:
How can I exchange or return an online purchase?
More about Returns, exchanges and refunds
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Contact our assistant 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents. They are available Monday to Friday, 8 a.m. to 7:30 p.m. or Saturdays from 8 a.m. to 4:30 p.m.
If you prefer, we also offer these other means of .