You have 30 days from the dispatch date of your order to make exchanges and returns.
How can I exchange or return an online purchase?
More about Returns, exchanges and refunds
Need more help?
Contact our assistant 24/7. If you don't find the answer to your query, you can receive personalised help from one of our agents, from 9 am to 8 pm Monday to Friday and from 9 am to 5 pm on weekends (EST).
If you prefer, we also offer these other means of .