Any items returned must be in the same condition in which you received them.
- For reasons of hygiene, sealed items such as lingerie, underwear and swimwear items cannot be returned unless the protective seal or device is still intact.
When we receive your package, we will inspect the condition of the items before proceeding to exchange the size or reimburse the returned items. Bear in mind that in the case of postal returns, Mango will not accept carriage due or payment on delivery and will not pay the delivery or return charges.
What are the return conditions?
More about Returns, exchanges and refunds
- How can I exchange or return an online purchase?
- How and when will I receive my refund?
- What is the status of my return?
- What can I do if I receive an incorrect or defective item?
- What can I do if I receive an incorrect item?
- How can I return items containing flammable substances (perfumes, body mist, etc.)?
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